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Return to shopFAQ
Shopping Information
You can browse by category or use the search bar at the top of the page.
If the product is out of stock, it will be mentioned on the product itself.
Yes, you can checkout as a guest or create an account during checkout for faster future purchases.
Yes, all products are sourced from trusted suppliers. If any product is ever found to be inauthentic, you’re entitled to a full refund or replacement under our Returns Policy.
Payment Information
We accept credit cards, debit cards, cash on delivery (if available), and BNPL (Buy Now, Pay Later) options.
Yes, all transactions are processed through secure, encrypted gateways.
Yes, BNPL is available through third-party providers. Approvals and terms are managed by the provider.
You can select another payment method or contact your bank provider. If the issue continues, please contact support@picknclick.ae.
Order Returns
You may return items within 7 days if they are unopened, unused, and in their original packaging. More info: Return & Refund Policy.
Return delivery charges are the customer’s responsibility unless the product is defective or incorrect.
Contact returns@picknclick.ae with your order details. Our team will arrange the return.
Yes, all new products come with the manufacturer’s warranty (where applicable).
